Loading

CONDITIONS OF CAR RENTAL

CONDITIONS OF USE
To comply with the law 34/2002, 11th July 2002, of the services of the Company of the information and web activity . RENT AUTO MOTO S.L.U. informes that they are the owner of the website www.rentautomotocalador.com. In accordance with the requisitions of the article 10 of the mentioned law, RENT AUTO MOTO S.L.U. informes of the following: the owner of this website is RENT AUTO MOTO S.L.U. with CIF B07167406 and Company address of C/ESPALMADOR , 28, 07660 CALA D´OR (MALLORCA) , inscribed in the Mercantil Register in book 560, page 134, sheet number 12375, inscription 1. The contact e mail address is jaumerentautomoto@yahoo.es

FUEL POLICY
In our firm we don’t charge for the fuel. The client must return the car with the same amount of fuel as when he received the car.

AGE OF DRIVER
The mínimum age to be able to hire a car is 23 years with 3 years of antiquity.

PERIOD OF RENTAL
In our firm, one day of car rental is considered to be 08.00 a.m to 20.00 p.m. If the reservation is for more than one day, the car must be returned on the last day that figures on the rental contract at the latest time of 20.00 p.m. In the case that the client wishes to keep the car overnight and return it in the morning, there will be an aditional charge.

FORM OF PAYMENT
The client can choose the method of payment. He can pay with credit card/debit card or in cash. If the card option is chosen there is no need for the card to be in the driver’s name, however the owner of the card must be present in the moment the payment is made.

PAYMENT IS MADE ON RECEIPT OF THE VEHICLE.
The payment of the contract will be made in the moment of receipt of the vehicle, directly at the delivery point. There is no need to pay anything in advance when the reservation is made.

TRAFFIC FINES
The client is responsable for paying any fines for any infractions that he has committed. The firm is not liable in any way for these fines.

CHILD SEATS AND CUSHIONS
It’s the clients responsibility to install these accessories. The firm is not responsable for any problems that can arise based on the installation of these ítems.

GENERAL CONDITIONS OF INSURANCE

Third party insurance.
The insurance coverage for the vehicle rental has a civil responsibility up to a máximum of 50 million euros. Excluded from the policy is coverage in transporting dangerous goods. Any insurance coverage contracted within the rental policy becomes invalid especially if the vehicle is driven by an unauthorised person of if the driver doesn’t have a valid drivers license at the moment of the insured ocurence

Full cover insurance.
Through contracting a full cover insurance including for theft, the client is excempt from damage to the vehicle, this does not include breakag of tyres, windscreen, incorrect fuel deposited, loss or breakage of keys. In the case of an accident or breakage not accountable to the firm, another car won´t be given and monies will not be returned for the remaining days of the contract though not being able to use the vehicle rented.

JOURNEYS OUT OF MALLORCA
This is nor permitted. The car insurance is only valid within Mallorca.

CAR MODEL
We reserve the right to change the car model, substituting for a similar model or a superior quality for the same price.

DATA PROTECTION
The personal data provided by the renter is private and confidential. The renter authorises it’s storage in a file which is the property of RENT AUTO MOTO S.L.U. who will treat it in a confidential manner. The personal data refers to the name, physical and e mail address, telephone and fax numbers, date of birth, driving license details, client number, outstanding accounts with the rental company and fidelity information. No record will be kept of assumed values of personal wealth. The treatment of the data is exclusively for the maintenance and business of normal comercial activites.
The renter give permission to RENT AUTO MOTO S.L.U. to send comercial matters to them by mail or e mail.
The renter has the right to access, delete and correction of his personal data, as well as deny consent for business usage or by 3rd parties by contacting the manager of RENT AUTO MOTO S.L.U. C/Espalmador 28 07660 CALA D´OR (MALLORCA)

SERVICES

SECOND ADDITIONAL DRIVER
This is free of charge. We believe it is important to have the opportunity to take a rest when you are driving, for that we don’t charge for a second driver. Both must figure on the rental contract and present the valid documents when picking up the car.

CANCELLATION OR MODIFICATIONS
If the client wishes to cancel or modify a reservation this can be done free of charge. This must be communicated either by telephone or e mail.

ASSISTANCE ON THE ROAD IN CASE OF BREAKDOWN OR ACCIDENT.
The Company offers a 24 hours service that occurs at any point on the island.

VEHICLE RETURNS
The car should be returned to the office where it was pciked up. In some cases it can be arranged to return it to a different office. This must be previously advised with by mail or telephone.

UNLIMITED MILEAGE
The mileage is unlimited and there is no cost. The client can drive as far as he likes on Mallorca.